info@behindtechgroup.com

(+971) 529684499

About us

Privacy Policy

Welcome to Behind Tech Technical Services LLC (“Behind Tech”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.behindtechgroup.com or interact with our services. By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue using our site.

INTRODUCTION

INFORMATION WE COLLECT

We collect personal and non-personal information to provide you with better service, enhance your experience, and comply with legal obligations.

1. Information You Provide Directly

You may provide us with:
Full name
Email address
Phone number
Company name or organization
Project or service details
Resume, cover letter, or professional background (for job applications)
Any other details you include in a contact form or email

2. Automatically Collected Information

When you visit our website, we may automatically collect:
IP address and device information
Browser type and operating system
Referring website or URL
Pages viewed, duration, and browsing patterns
Date and time of access
This data helps us understand website performance and user preferences.

3. Cookies and Similar Technologies

We use cookies and similar technologies to:
Remember your preferences
Improve website functionality and performance
Analyze traffic and visitor behavior
You can manage or disable cookies through your browser settings. However, certain features may not function properly if you do so.

HOW WE USE YOUR INFORMATION

We may use your information for the following purposes:
To provide and improve our services
To respond to your inquiries or requests
To process job applications
To send administrative updates or marketing communications (with consent)
To personalize user experience
To ensure website functionality and security
To comply with applicable laws or legal obligations
We will not use your data for any purpose other than those disclosed in this policy unless we notify you and obtain your consent.

LEGAL BASIS FOR PROCESSING (for GDPR compliance)

If you are located in the European Union or another jurisdiction with similar laws, we process your data under one or more of the following legal bases:
Consent — you have given clear consent to process your data.
Contractual necessity — processing is necessary to fulfill a contract or service request.
Legal obligation — processing is required to comply with law.
Legitimate interest — processing is necessary for our legitimate business purposes, provided your rights are not overridden.

SHARING AND DISCLOSURE OF INFORMATION

We do not sell your personal information.
We may share your information only in the following cases:
With service providers who help us operate our website or business (e.g., hosting, analytics, IT support).
For legal reasons, such as to comply with a subpoena, court order, or government request.
For business continuity, in case of a merger, acquisition, or asset transfer.
With your consent, when you specifically allow us to share information.
All third-party service providers are required to handle your data securely and only as instructed by us.

INTERNATIONAL DATA TRANSFERS

Your information may be stored or processed on servers located outside your country, including in the United Arab Emirates or other jurisdictions.
We take reasonable measures to ensure that your information receives adequate protection consistent with this Privacy Policy and applicable laws.

DATA RETENSION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Once your data is no longer needed, it will be securely deleted or anonymized.

SECURITY OF YOUR INFORMATION

We implement appropriate technical and organizational measures to protect your information, including:
Secure server environments (SSL/TLS encryption)
Access control and authentication systems
Regular updates and monitoring
While we take all reasonable precautions, no online transmission or storage system is 100% secure. Use of the website is at your own risk.

YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:
Access your personal data
Request correction or deletion
Withdraw consent
Restrict or object to processing
Request a copy of your data (data portability)
To exercise these rights, please contact us at info@behindtechgroup.com.
We may need to verify your identity before processing your request.

EMAIL COMMUNICATION & MARKETING

You may receive emails from us regarding service updates, offers, or news. You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

CHILDREN'S PRIVACY

Our website and services are not intended for individuals under the age of 13.
We do not knowingly collect or solicit information from minors. If you believe a child has provided personal data, please contact us immediately for removal.

THIRD PARTY LINKS

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review their respective privacy policies.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. The latest version will always be available at www.behindtechgroup.com/Privacy-Policy/ with the effective date clearly stated.
We recommend reviewing this page regularly to stay informed about any updates.

CONTACT US

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us:
Behind Tech Technical Services LLC
Email: info@behindtechgroup.com
Website: www.behindtechgroup.com